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Having technical problems? The quickest way to get answers to your questions is to check out our Frequently Asked Questions below. Our FAQs provide a list of questions we regularly receive from our members.
Didn't find what you were looking for?
Still have a question?
Contact our Customer Support team (Suzie, Lacie, Bea or another member of the crew) at
help@justapinch.com and we'll be happy to assist you.
- I forgot my login information. What do I do now?
- I forgot my password. How can I find out what it is?
- How do I change my profile information (email address, photo, username, etc.)?
- How do I post (add) a recipe?
- How do I add a recipe to my Recipe Box?
- How can I delete (unpinch) a recipe from my Recipe Box?
- Have a question about a recipe found on Just A Pinch?
- How do I subscribe to emails?
- How do I unsubscribe from emails?
- I'm receiving too many emails. Can I control what types of email notifications I receive from the Club?
- Can I post photos/recipes from Just A Pinch on my Facebook page?
- Can I pinch recipes from Facebook?
- My recipes are posting on my Facebook wall and I don't want them to. How can I change that?
- I just ordered a cookbook. How long will it take to arrive?
- What are Conversations? Sounds fun!
- How do I create a new Conversation with other Just A Pinch members?
- Can I have a private group Conversation with multiple Just A Pinch members?
- Can I leave a group Conversation?
- How do I create smileys and other emoticons in Conversations?
- How do I send a link in a Conversation?
- How do I add new people to a group Conversation that's already started?
- Can I delete a Conversation from my list?
- Can I adjust my status so that others cannot see I'm online?
- How can I let others know I'm online and available for Conversations?
- Another member is being rude to me in a Conversation. Can I block them?
- How can I add a photo (picture) that I have taken to my recipe?
- How can I add a photo (picture) to someone else's recipe?
- How do I add photos to discussion groups?
- Can I add photos to recipe comments?
- What is a digital photo album?
- How do I add a photo album to My Kitchen?
- How many photos can each digital photo album hold?
- How many digital photo albums can I create?
- How do I edit my photo albums?
- How do I set a cover image for my album?
- How do I re-order images in my albums?
- What do I get with a Premium Membership?
- How much is a Premium Membership?
- How do I go from a free member to a Premium member?
- How do I change my profile information (email address, photo, username, etc.)?
- I'm receiving too many emails. Can I control what types of email notifications I receive from the Club?
- My credit card was declined, but the bank shows the charge.
- How may I contact the Club?
- How do I delete a recipe I posted?
- How can I delete a comment I made or delete a rude comment made on a recipe I posted?
- Can I pinch recipes from Facebook?
- My recipes are posting on my Facebook wall and I don't want them to. How can I change that?
- What is the difference between a Private, Public and Draft recipe?
- How do I share Private recipes?
- How do I customize a recipe?
- How do I add a recipe to my Recipe Box?
- Have a question about a recipe found on Just A Pinch?
- How do I post (add) a recipe?
- Can I post a recipe that I didn't create... like from a cookbook or website?
- Can I post a recipe and a photo from a blog?
- Are there any limitations on the number of recipes I can post?
- When I edit my recipes it takes a while for the changes to appear on the site. How come?
- How do I search for a new recipe?
- How can I delete (unpinch) a recipe from my Recipe Box?
- How do I add recipes to My Menu Planner (My Calendar)?
- I noticed that I can print recipes onto Avery cards. What are those?
- What do Honorary Kitchen Crew members do?
- How can I become part of the Honorary Kitchen Crew?
- Can I send an email directly to The Kitchen Crew?
- Prevent Pinching from your site
- Why can't I see the Members' Choice Blue Ribbon nomination button on my recipe?
- Why am I still able to nominate a recipe that already has a Blue Ribbon?
- Can I see how many nominations (and from who) my recipe has received for a Blue Ribbon?
- Where do I rate a recipe?
- Do I have to leave a comment when I rate a recipe?
- How can I receive a Blue Ribbon?
- What is a Blue Ribbon Fast Track?
- How do I submit a recipe for a Blue Ribbon Fast Track?
- What is the Pinch It! button for?
- Can I Pinch recipes from other websites?
- Why do some recipes only display part of the directions?
- I'm having trouble Pinching a recipe from another website. What's the scoop?
- How do I add the Pinch It! button to my browser toolbar?
- Where can I find all of the recipes I've Pinched?
- The Pinch It! button does nothing.
- How can I leave a discussion group I joined?
- How do I log out?
- How can I stay logged-in?
- What are those icons next to a member's name?
- How do I mark Notifications as read?
- How do I ensure that I receive all email notifications?
- How do I create emoticons and smileys in Conversations?
- How do I unsubscribe from emails?
- How can I submit feedback or suggestions about the Club?
- I forgot my login information. What do I do now?
- How do I subscribe to emails?
- Who answers club email?
- I forgot my password. How can I find out what it is?
- How can I report inappropriate items on the site?
- How can I delete a comment I made or delete a rude comment made on a recipe I posted?
- Can I delete a Conversation from my list?
- How can I invite friends to join Just A Pinch?
- Can I post photos/recipes from Just A Pinch on my Facebook page?
- I have a question not answered here, what can I do?
- Where is the Just A Pinch Recipes Facebook page?
- How do I turn off Facebook sharing?
- How do I view my recipes on Facebook?
- How do I get recipes on my Facebook Timeline?
- Can I post photos/recipes from Just A Pinch on my Facebook page?
- Can I pinch recipes from Facebook?
- My recipes are posting on my Facebook wall and I don't want them to. How can I change that?
- I’m having trouble creating my account. What’s wrong?
- I get a message saying to check “I’m not a robot” but I don’t see that anywhere on the login screen.
- Every time I access the recipe box I have to login again.
- I entered my email address and it says I already have a Just A Pinch account. What’s my password?
- Can I save recipes from other websites as well?
- I’m running into an issue not covered here. Who can I contact?